Privacy Policy

Privacy Policy for Donkey Seasoned Tortilla Chips

Introduction

Welcome to https://donkey-seasoned-tortilla-chips.chicagotortillachips.com (hereafter referred to as “Donkey Seasoned Tortilla Chips,” “we,” or “our”). We are dedicated to protecting the privacy and security of our users’ personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from our website visitors and users (collectively, “you” or “your”).

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://donkey-seasoned-tortilla-chips.chicagotortillachips.com.
  2. Any mobile applications or software developed by us.
  3. Services and products offered through our platform.
  4. Interactions between you and our team, whether online or offline.

Please note that this policy does not extend to third-party websites, apps, or services accessed through links on our site. These entities have their own privacy policies governing data collection and use, so we encourage you to review them when visiting any external platforms.

Processing Activities

This Privacy Policy is designed to guide you on the following activities:

  1. Using our applications and services as an authorized user.
  2. Browsing or visiting our websites linked to this policy.
  3. Communicating with us via newsletters, emails, telephone, or text messages (SMS).

Personal Data Collection

We collect several types of personal information to provide and improve our services:

  1. Account Information: Details required to create and manage your user account, such as username, email address, and password.
  2. Payment Information: Data needed for processing transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Your banking information for direct debit or payment purposes.
  4. Purchase Information: Records of your orders, including products purchased, quantities, and order history.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device to enhance user experience.
  6. Location Data: Geographic coordinates to provide location-based services (with your consent).
  7. Feedback and Reviews: Your comments, reviews, and ratings to improve our products and services.
  8. Social Media Information: Details obtained when you interact with us on social media platforms, such as posts, shares, and likes.
  9. Product Information: Preferences, selections, and interactions with our products to personalize your experience.

We collect this data through various methods: user input forms, order processes, automated tracking technologies (cookies), and third-party data providers.

Cookies

We employ cookies to enhance your online experience and for analytical purposes:

  1. Strictly Necessary Cookies: Ensure basic functions of our website work correctly, such as navigating pages and adding items to a shopping cart.
  2. Preference Cookies: Remember user preferences for personalized features.
  3. Analytics Cookies: Track site usage, analyze trends, and measure the effectiveness of our online services.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing you to customize your cookie settings.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected or as required by applicable law. When we no longer need to process your information, we securely delete or anonymize it from our systems.

Security Measures

To protect your data, we have implemented robust security measures:

  1. Encryption of data during transmission and at rest.
  2. Secure third-party processing partners who adhere to strict privacy standards.
  3. Regular security assessments and updates to identify and mitigate potential risks.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect or solicit personal data from minors. If you believe we have collected such information, please contact us at the address provided below.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  1. Access to and rectification of your data.
  2. Erasure (right to be forgotten).
  3. Restriction or object to the processing of your data.
  4. Portability of your data.
  5. Right to object to automated decision-making processes.
  6. Non-discrimination for exercising your data protection rights.
  7. The right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights, please reach out to our privacy team at the contact details provided.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified on our website, and updated policy versions will be available upon request.

Contact Information

For questions regarding this policy, data-related inquiries, unsubscribe requests, or other privacy concerns, please contact us:

Thank you for choosing Donkey Seasoned Tortilla Chips. We are dedicated to protecting your privacy and ensuring a secure online experience.